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Conceptualizing, designing and finally implementing a court automation project is no child’s play. It is a demanding and complex endeavor. But if done right, it will bring incredibly positive outcomes for everyone involved in court processes.
There are some instant benefits of automating court processes –
Better efficiency in court proceedings – Incorporating automation into court proceedings will ensure significant and visible improvement in court efficiency. If a court management software can track judicial cases, schedule court meetings, manage trial cases, hearings, and additionally have auto-alerts for scheduled tasks, it will ensure excellent court workflow management and control.
Reduction / Elimination of Manual work – Implementing court automation software automatically reduces or, in some cases, eliminates manual work altogether. And when you reduce or remove manual activity, it ultimately results in quicker and more accurate resolution of huge backlogs of court cases that have been plaguing our legal sector for ages now.
Increase in public trust on law and litigation – When court procedures become more efficient, it automatically leads to faster resolution and quicker delivery of justice. Ultimately this inevitably results in greater public trust on the legal system. This is not merely an assumption. Research and various studies have proved the direct link between efficiency and trust in the system of justice.
Improved Decision making – It takes a lot of manual effort to manually assign cases, make court room schedules, track the performance of judges and such other court matters. When these tasks get automated, it increases time usually spent on routine issues, to actually deciding on case outcomes. When repetitive tasks are removed from judges’ to-do lists, it leaves them free to engage in more focused decision- making. It automatically results in delivering of improved quality of justice.
Justice, accessible to everyone – The current paper-based justice delivery invariably causes delays and obstacles in proper and prompt resolution of legal issues for citizens. That is one of the main reasons why court automation would resolve and restore public faith in a country’s judicial system. Automating court procedures would mean that all of a court’s end-users – citizens, lawyers, judges, legal staff, prosecutors, witnesses, defendants, and administrators – will have equal and immediate access to all court proceedings wherever they are, and whatever device they use.
Now, before implementing court automation, the courts themselves should have a clear, concise, and practical vision of their automation goals. They should understand exactly what is involved and the impact automation will bring to their routine as well as non-routine activities. Each court should thus clearly define its needs, goals, and objectives, and also identify the exact processes and tasks that can be automated within the existing legal framework, without disturbing the final delivery of quality justice to citizens.