Core Features:

• • Client & Defaulters Management: Easily onboard clients and upload debt portfolios in bulk. Assign cases to agents based on criteria like region, amount, or case type.
• • Automated Workflows: Automate follow-ups, escalations, approvals, and task assignments to reduce delays and ensure consistent performance.
• • Integrated Communication: Send reminders, legal notices, and updates via email, SMS, and WhatsApp with full communication logs and custom templates. Call Center with Predictive dialer can improve agents performance significantly.
• • Payment Recording & Reconciliation: Track payments in real-time, manage part/full settlements, generate receipts, and reconcile with bank records seamlessly.
• • Legal Tracking: Monitor litigation status, hearing schedules, and advocate performance—ideal for agencies handling legal recovery as part of the process.
• • Compliance & Security: Ensure adherence to data protection laws and client-specific compliance policies with controlled access, audit trails, and encryption.
• • Dynamic Dashboards & Reports: Access real-time dashboards and export detailed reports on collection efficiency, agent performance, case ageing, and recovery ratios.